Frequently asked questions

Open the app, allow location access and mark your pickup point on the map. Enter your destination, choose a vehicle type and confirm. The request goes to the nearest available driver, and you follow their position live on the map.

Yes. Registration is free and done with your phone number via secure SMS verification. The account lets us match you with a driver, send you ride status notifications and keep your trip history.

The wait time depends on the number of available drivers near you and on traffic. Once a driver accepts the ride, you see the estimated time of arrival and the vehicle's position updating live in the app.

City rides are booked for immediate pickup. For transfers to and from the airport you can reserve a slot in advance with an exact date and time, so the vehicle is ready when you need it.

Sharing lets you travel with other people on the same or a similar route and split the cost of the ride. Instead of one person paying the whole amount, the cost is divided among all the passengers in the vehicle.

The ride price is divided among the passengers traveling together. Before you confirm, you see your share in the app, so you know exactly how much you'll pay before you set off.

Yes. All passengers and drivers are verified by phone number, and the ride is tracked live in the app. The vehicle and driver details are visible to you before you get in.

City rides can be paid in cash directly to the driver. For airport transfers, online payment via PayPal is also available, where fees of up to 5% may apply according to PayPal's rules.

Rides around Skopje are charged in Macedonian denars (МКД). Airport transfers have a fixed price quoted in euros (EUR).

The price depends on the route and the vehicle type. The fare for rides around the city is as follows:

The transfer has a fixed price: 25 EUR from the city of Skopje to Skopje Airport (SKP) and 28 EUR from the airport to the city. The price is all-inclusive and known in advance.

Yes. For airport transfers, the driver meets you at the terminal holding a sign with your name, so you can recognize each other easily. The service is available 24 hours a day, 7 days a week.

Go to the airport transfer page, choose the route, enter the date, time and number of passengers, and submit the request. Our team confirms the booking within a few minutes. Book a transfer

You can cancel a ride directly in the app while you are still waiting for a driver to accept or arrive. For a booked airport transfer, cancel via the booking card in the app.

You track the driver's position live on the map. If the vehicle isn't moving or the driver isn't arriving, you can cancel the ride and order again. For help, contact us.

All drivers are verified, and every ride is tracked live. The vehicle and driver details are visible to you before you get in, and you can share your route with loved ones for extra safety.

iSplit is available in Macedonian, Albanian and English. You can change the language at any time using the language switcher at the top of the page.

Yes. iSplit is intended for people aged at least 16. We do not knowingly collect personal data from people under that age.